Privacy Policy
ProLink Sports — Privacy Policy & Terms of Service
ProLink Sports ("ProLink Sports," "ProLink," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the ProLink Sports website, mobile application, athlete profiles, recruiter and sports-agency features, messaging features, and related services (collectively, the "Services"). By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with the practices described here, please do not use the Services.
1.Information We Collect
Depending on how you use ProLink Sports, we may collect the following categories of information:
- Account information: name, username, email address, phone number, password credentials, date of birth or age range, and account type.
- Athlete information: sport, position/event, team, school or organization, height, weight, athletic statistics, achievements, awards, recruiting information, eligibility information, and other information you choose to place in an athlete profile.
- Media and user content: photographs, videos, highlights, documents, messages, comments, profile information, and other content you upload or submit.
- Recruiting information: interactions with recruiters, agencies, scouts, coaches, organizations, opportunities, applications, invitations, and communications.
- Device and technical information: IP address, browser type, device type, operating system, identifiers, app version, crash information, and general usage information.
- Location information: approximate location and, only when enabled or provided, more precise location information needed for a feature. You can control location permissions through your device settings.
- Transaction information: information needed to process purchases, subscriptions, fees, refunds, or other transactions. Payment card information may be processed directly by a third-party payment provider rather than stored by ProLink.
- Communications: information you provide when contacting ProLink Sports, requesting support, reporting an issue, or communicating through the Services.
- Information from third parties: information that recruiters, sports agencies, teams, schools, coaches, partners, or other users provide to ProLink about you, where permitted by law.
2.How We Use Information
We may use information to:
- create and maintain accounts and athlete profiles;
- operate, personalize, and improve the Services;
- help athletes connect with recruiters, scouts, sports agencies, coaches, teams, and other authorized users;
- display athlete profiles and recruiting materials according to the visibility settings and features selected by the user;
- facilitate messages, applications, invitations, evaluations, and recruiting opportunities;
- provide customer support and respond to inquiries;
- process payments and manage subscriptions or transactions;
- detect fraud, abuse, security incidents, and violations of our Terms of Service;
- maintain and secure the platform, troubleshoot technical problems, and analyze usage;
- communicate with you about account, security, service, or policy matters;
- comply with legal obligations and respond to lawful requests; and
- perform other purposes disclosed at the time information is collected or otherwise permitted by law.
3.How We Share Information
We may disclose information to the following categories of recipients when reasonably necessary for the Services or permitted by law:
- Recruiters, scouts, sports agencies, coaches, teams, schools, leagues, and other authorized sports organizations when an athlete profile or communication is made available to them.
- Service providers that host, secure, analyze, communicate, process payments, provide customer support, or otherwise help us operate the Services.
- Legal, regulatory, law-enforcement, or government authorities when required or reasonably necessary to protect rights, safety, or the Services.
- Business transaction parties in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
- Other parties when you direct us to share information or otherwise consent.
We do not knowingly sell personal information of children under 13. If ProLink Sports engages in a practice that constitutes a "sale" or "sharing" of personal information under an applicable privacy law, we will provide any disclosures and choices required by that law.
4.Public Profiles and User-Directed Sharing
Athletes may choose to create profiles containing recruiting information, photos, videos, statistics, and other content. Depending on the feature and visibility settings, profile information may be visible to recruiters, agencies, coaches, teams, or other users. Do not post information you do not want other people to see. ProLink Sports cannot guarantee that information shared with another user will remain confidential after that user receives it.
5.Cookies, Analytics, and Similar Technologies
ProLink Sports and its service providers may use cookies, local storage, software development kits, pixels, logs, and similar technologies to keep the Services functioning, remember preferences, understand usage, improve performance, prevent fraud, and measure communications. The exact technologies depend on the tools integrated into the current version of the Services. Where required by law, we will provide applicable consent and privacy choices.
6.Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide the Services, maintain business records, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations. Retention periods may vary by information type and purpose. When information is no longer reasonably necessary, we may delete, anonymize, or de-identify it, subject to legal and operational requirements.
7.Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, app, database, or transmission over the internet can be guaranteed to be completely secure. Users are responsible for protecting their login credentials and should promptly report suspected unauthorized access.
8.Children's Privacy
ProLink Sports is not intended for children under 13, and we do not knowingly collect personal information from children under 13 without legally required parental consent. If you believe a child under 13 has provided personal information to ProLink Sports, please contact us through the ProLink Sports website so we can investigate and take appropriate action. Users under the age of majority should use the Services only with the involvement and permission of a parent or legal guardian when required by applicable law.
9.Your Privacy Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain personal information; limit or object to certain processing; opt out of certain targeted advertising, sale, or sharing activities where applicable; and appeal certain privacy decisions. To make a request, use the contact method provided on the ProLink Sports website. We may need to verify your identity before completing a request. Rights and exceptions vary by jurisdiction.
10.Third-Party Services and Links
The Services may contain links to third-party websites, services, payment processors, social networks, recruiting organizations, or other platforms. ProLink Sports is not responsible for the privacy practices of third parties. Review the privacy policies of third-party services before providing information to them.
11.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are material, we may provide notice through the Services or other appropriate means. The updated Policy will become effective on the date stated in the updated version.
12.Contact Us
For privacy questions, requests, or concerns, contact ProLink Sports through the official ProLink Sports website at prolink-sports.com. Before publishing this policy, ProLink Sports should add its official legal/business name and a monitored privacy contact email or mailing address.